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Terms & Conditions

The seller (supplier) is:
RCKING s.r.o., Slevacska 476/2A, 40801 Rumburk.
ID 27626237, EU-VAT CZ27626237.

Orders

Orders can be placed via website (www.rcking.eu), email or by telephone. The order is confirmed by phone or by email. Submit order by buyer means that he or she agree with this conditions. The customer is always aware of the total order price before he confirm order.

Order Cancellation

Seller and the purchaser have the right to cancel the order without giving any reason until is dispatched. Cancellation can be made directly from the system by message, email or telephone.

Return policy

Merchandise in the original, unopened manufacturer's package that is undamaged may be returned within 7 days of receipt without a restocking charge. Otherwise, merchandise must be returned PREPAID via an insured service within 14 days from date of receipt and is subject to a 25% inspection & restocking charge (except in-warranty defective merchandise or merchandise shipped in error by RCKING). Shipping & handling charges are not refundable. All returned merchandise must be in resellable condition & include all blank documentation, manuals, warranty cards, accessories etc. If any of these items are compromised, missing or lost, we reserve the right to refuse the return or apply a restocking fee above the standard percentage charge. Any returns after 14 days are subject to refusal

Limited Warranty & Liability

Products sold by RCKING are warranted to the original purchaser for normal application for a period of 6 months from the date of purchase unless otherwise specified by the manufacturer of a product. If the product is defective in material or workmanship, or fails to operate for its intended purpose as described during the warranty period, it will be repaired or replaced when returned to RCKING. There are no other express or implied warranties except as set forth herein. RCKING shall have no liability or warranty covering you or any third party for special, incidental, indirect, exemplary or consequential damages or any other economic hardship arising out of the use or inability to use the products, and in all cases our liability is limited to strictly to replacement, repair or the value of the product purchased. RCKING is not responsible for typographical or photographical errors and reserves the right to make adjustments or corrections due to changes in the market or product discontinuations. All pictures which appear in TVs or video equipment are simulated.

Errors & Omissions

RCKING strives to provide accurate and complete information published in our catalogs and on our web site(s). Unfortunately, some documents and graphics published on this website may contain technical inaccuracies or typographical errors. RCKING makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as-is" without warranty of any kind.

If a product is listed at an incorrect price, RCKING shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, RCKING shall immediately issue a credit in the amount of the incorrect price

Privacy

Your privacy is important to us. The types of personal information collected at these pages are Name, Address, Email address, Phone / fax / mobile phone number, birthday date (optional). We DO NOT store information about your Credit/Debit Card. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order (shipping companies).

These terms and conditions apply from 24. 3. 2009 and the supplier may at any time. 


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